General terms and conditions

By using our website and placing an order with us, you agree to be bound by the following terms and conditions:

    1. Order Processing: All orders are processed upon receipt. We reserve the right to refuse any order for any reason.

    2. Payment: We accept [insert payment methods]. Payment must be received in full before your order can be shipped.

    3. Shipping: We ship worldwide. Shipping times may vary, and we cannot be held responsible for any delays in shipping. Please find a detailed description below:

  1. EU (ZONE 1)
    BENELUX
    Shipping fee: €7,95
    Standard delivery time: 2-3 working days.

    EU (ZONE 2)
    Austria, Czech Republic, Denmark, France, Hungary, Luxembourg, Poland, Germany
    Shipping fee: €9,95
    Standard delivery time: 3-5 working days.

    EU (ZONE 3)
    Bulgaria, Croatia, Estonia, Finland, Greece, Ireland, Italy, Latvia, Lithuania, Malta, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
    Shipping fee: €14,95
    Standard delivery time: 3-5 working days.

    EU (ZONE 4)
    Greece, Switzerland
    Shipping fee: €19,95
    Standard delivery time: 5-8 working days.

    REST OF THE WORLD
    Shipping fee: €24,95 (0-1KG)
    Shipping fee: €29,95 (1-2KG)
    Shipping fee: €34,95 (2-3KG)
    Standard delivery time: 5-8 working days.

  2. Returns and Refunds: You have 14 days to return any item for a refund. Items must be returned in their original condition, and we cannot accept returns on used items. Shipping costs for returns are the responsibility of the customer.

  3. Product Description: We take great care to ensure that our product descriptions and images are accurate, however, we cannot guarantee that they are error-free, since all our products are made by hand, the items on you'll receive can slightly differ from what you see. 

  4. Warranty: We want you to enjoy your MARIE as long as possible. Therefore all our products come with a life-time warranty against defects in materials and workmanship.

  5. Limitation of Liability: Our liability to you is limited to the purchase price of the products you have ordered.

  6. Intellectual Property: All content on our website, including images and product descriptions, is the property of MARIE MARIE and is protected by copyright and other intellectual property laws.

  7. Governing Law: These terms and conditions are governed according to the Dutch Law.

If you have any questions about our terms and conditions, please do not hesitate to contact us. We are always here to help.